Shipping & Returns

 

Shipping Policy

Orders are shipped within 1-3 business days, depending on volume, and are processed in the order in which they are received.

Domestic (USA) Customers:

Your can choose your shipping method at checkout:

  • USPS First Class (1-5 Business Days) - Flat rate of $4.00 (must be under 13oz total)

  • Priority Mail (1-3 Business Days).

Tracking and delivery confirmation is included with each order, and can be found in your conformation emails.

International Customers:

All orders will be calculated by weight and location:

  • USPS First Class International (6–20 business days)

  • Priority International (6–10 business days).

Delivery confirmation is now included with international shipments to Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain and Northern Ireland, Hungary, Iceland, Israel, Italy, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, (Republic of) Serbia, Singapore, Slovak Republic (Slovakia), Slovenia, Spain, Switzerland, and Turkey. The customs label will state an accurate description and exact price of the products ordered, and will be shipped as "Merchandise”. (Purchasing an item as a gift for someone else does not constitute a “gift” as defined by the USPS, which would mean a present from Akima Botanicals to the recipient, without purchase.)

Import duties, taxes and other related fees are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs or post office to determine what, if any, these additional costs will be prior to bidding/buying.

Some countries restrict the import of bath & body, cosmetic, toilet, and beauty products. CLICK HERE TO CHECK YOUR COUNTRY’S IMPORT RESTRICTIONS. Orders prohibited to ship to a country will be cancelled and refunded automatically. (Examples of countries I cannot ship to include, but are not limited to, Mexico & Italy.)

Returns & Exchanges

Your satisfaction is my number one priority! Due to the personal use nature of my products, all sales are final. If you are unsatisfied with any product or purchase, please CONTACT ME. I will do everything in my power to correct or better the situation for both of us. If there was a mistake on my end I’ll do my best to make everything right, with no additional cost to you. Unfortunately I am not responsible for orders lost, damaged or stolen during shipping or after delivery by the mail carrier. If this is the case please contact me within 3 days of delivery and I will do all I can to assist you in finding/replacing/filing a claim for your order.

Product Disclaimer

Akima Botanicals products are manufactured by myself, a Licensed Esthetician. They are made to be effective, gentle, and healthy for most skin types. However, please read the following:

  • Information on ingredients and products on this website is provided for general informational purposes. It is not intended to diagnose, treat, cure or prevent any disease, and not meant to substitute for medical advice or diagnosis provided by your physician or other medical professional.

  • Akima Botanicals is not liable for any individual reaction to any particular ingredient, nor for any illness, injury, or adverse affects caused by the use and/or misuse of these products. Remember to read each ingredient list carefully and follow the directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. If there is any doubt or history of skin reactions we recommend contacting your doctor and/or performing an Allergy Patch Test before use. Discontinue use if a reaction occurs.

  • Best By Dates are approximations, and go by the amount of time from first opening the product. Use your senses and best judgment if you think a product may have gone bad. Remember these are all natural and use no artificial preservatives. It is recommended to open & begin using the products within 3 months of purchase to the most accurate Best Buy Date

  • All ingredients used are naturally derived, Cosmetic or Food Grade, and/or categorized GRAS (Generally Recognized As Safe) for use in cosmetic products. Information on this website has not been evaluated or approved by the Food & Drug Administration, which does not currently evaluate or test for the potential medicinal uses for herbs. Please review the FDA | Cosmetics section of their website if you have any ingredient questions.